E-mail reply by Scott Daniel (V-Pres. of Mfg.) to Pat Burke (Controller) at Texas Die Casting

I thought that since you seem interested in comparing the "Continuous Improvement Programs" we've seen so widely used, I'd at least give you my opinion of WHY TOC WORKS.

Some of the other Continuous Improvement programs we've seen involve arduous technical training (Six Sigma Blackbelts) and almost "other world" cultural changes. TOC relates to the every-day guy with every-day problems, and offers a simple element of hope of better things to come. Who wouldn't want to try it?